SalesForce CRM

SalesForce CRM Training

Contents

  • 1 SalesForce CRM Training Overview
  • 1.1 Objectives of the Course
  • 1.2 Who can attend This Course
  • 1.3 Prerequisites to learn Salesforce
  • 1.4 SalesForce CRM Course Duration
  • 2 SalesForce CRM Course Content
  • 2.1 Definition Of Cloud Computing And Types
  • 2.2 Definition Of Salesforce And It’s Products
  • 2.3 Salesforce Administration
  • 2.3.1 Sales Cloud-Generic Business Process
  • 2.3.2 Service Cloud and Customer Service
  • 2.3.3 Company Information
  • 2.3.4 Salesforce-Force.Com Platform
  • 2.3.5 Manage Users
  • 2.3.6 Relationships In Salesforce
  • 2.3.7 Applying Validations And Formulas
  • 2.3.8 Object Level Security Model (Table)
  • 2.3.9 Field Level Security Model (Column)
  • 2.3.10 Record Level Security Model-Sharing Settings(Row)
  • 2.3.11 Workflows And Approvals
  • 2.3.12 Data Management With SFDC
  • 2.3.13 Process Builder
  • 2.3.14 Community Creation
  • 2.3.15 Security Settings
  • 2.3.16 Email Administration
  • 2.3.17 Administrative Integration
  • 2.3.18 Reports And Dashboards
  • 2.3.19 Resolving Project Issues
  • 2.4 Salesforce Development
  • 2.4.1 Project Related
  • 2.4.2 Before Start Development
  • 2.4.3 Visualforce Pages
  • 2.4.4 Data Sources In Visualforce
  • 2.4.5 Pageblock Tags
  • 2.4.6 Input Components
  • 2.4.7 Select Components
  • 2.4.8 Message Tags
  • 2.4.9 Panel Tags
  • 2.4.10 Other VF Tags
  • 2.4.11 List Views
  • 2.4.12 Action Components In Visualforce
  • 2.4.13 Real Time Topics With Visualforce
  • 2.4.14 Usage Of CSS In Visualforce
  • 2.4.15 Usage Of JavaScript
  • 2.4.16 Usage Of jQuery In Visualforce
  • 2.4.17 Usage Ajax In Visualforce
  • 2.4.18 Usage Of Angular Js In Visualforce
  • 2.4.19 OOPS ( Object Oriented Programming )
  • 2.5 APEX
  • 2.5.1 Collections
  • 2.5.2 SOQL And SOSL
  • 2.5.3 DML Operations
  • 2.5.4 Controllers In APEX
  • 2.5.5 Schema Programming
  • 2.5.6 Email Service Using Apex Class
  • 2.5.7 Custom Setting
  • 2.5.8 Asynchronous APEX
  • 2.5.9 Batch APEX
  • 2.5.10 Apex Triggers
  • 2.5.11 Test Class
  • 2.6 Programmatic Integration
  • 2.6.1 Integration and WebServices